Where Elegance Meets Enchantment
At Mythic Flare Vortex Hotel, we are committed to protecting and respecting your privacy while providing you with an extraordinary mystical experience.
Information We Collect
Personal Information
- Name and contact details
- Reservation and booking information
- Payment and billing information
- Guest preferences and special requests
- Identification documents as required by law
Technical Information
- IP address and device information
- Website usage and navigation data
- Cookies and similar technologies
- Communication preferences
- Security camera footage (public areas only)
How We Use Your Information
Service Delivery
To provide exceptional hospitality services, manage reservations, and enhance your mystical experience at our facilities including the Infinity Pool, Aurora Wellness Spa, and Mystic Fire Restaurant.
Communication
To communicate with you about your bookings, send confirmations, provide updates about our services, and respond to your inquiries through our contact channels.
Legal Compliance
To comply with Canadian privacy laws, maintain security, prevent fraud, and fulfill our legal obligations as a hospitality establishment in British Columbia.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, including payment processors, cleaning services, and spa treatment providers.
Legal Requirements
When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our guests.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Encryption
SSL encryption for all data transmission
Access Control
Restricted access to personal information
Secure Storage
Protected servers and databases
Regular Audits
Periodic security assessments
Your Rights
Under Canadian privacy legislation, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for marketing communications
- File a complaint with the Privacy Commissioner of Canada
Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve website functionality and performance
- Enable social media integration
- Support our marketing and advertising efforts
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes. Reservation records are typically retained for 7 years as required by Canadian hospitality regulations.
Updates to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email notification.
Privacy Contact Information
Privacy Officer - Mythic Flare Vortex Hotel
📍 1888 Mystique Boulevard, Vancouver, BC V6B 2K5, Canada
📞 (604) 555-8847
✉️ privacy@mythicflarevortexx.info
🌐 For reservations: reservations@mythicflarevortexx.info